Privacy policy

PRIVACY POLICY

Effective Date: October 8, 2026

XOXO MAE CO. respects your privacy and is committed to protecting the personal information you provide when using our website.

Information We Collect

When you shop with us, create an account, subscribe to emails, or contact us, we may collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order information
  • Customer service communications
  • Information you voluntarily provide to us

Payment information is processed through our payment providers. XOXO MAE CO. does not intentionally store complete credit or debit card numbers on our own systems.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer service
  • Respond to questions
  • Improve our website and products
  • Send promotional emails when you have chosen to receive them
  • Prevent fraud or unauthorized transactions
  • Comply with applicable legal requirements

Email Marketing

If you subscribe to XOXO MAE CO. emails, you may receive updates about new products, launches, promotions, and other brand news.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.

Cookies & Website Technology

Our website and service providers may use cookies or similar technologies to help operate the website, understand website activity, improve your shopping experience, and support marketing or analytics.

Third-Party Services

We may use trusted third-party services to help operate our business, including payment processing, website hosting, shipping, analytics, email marketing, and other business services.

These providers may receive information necessary to perform services on our behalf.

Information Security

We take reasonable measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated policy will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, please contact XOXO MAE CO. through the contact information available on our website.